Knowledge Center

Resources

Free downloadable guides, templates, and assessments covering the whole arc of AI adoption: where your organization stands, what your policy needs to say, how to lead people through the change, and how to prove any of it worked. When you are ready to put it to work, our ready-to-use toolkits are just below. Our weekly writing lives on the Insights page.

Ready-to-Use Toolkits

Put AI to Work and Prove It Paid Off

The free guides below help you decide what to do. These toolkits help you do it: the same 7-Level ROI Framework and practical prompting approach we teach, packaged so your team can use them tomorrow morning. Instant download.

Secure checkout through Gumroad. Questions? Email info@jonesi.us.

Free PDF Downloads

Resource Document Library

Organized in the order most organizations need them. Start at the top if you are early, or jump straight to the category that matches the decision in front of you.

1. Start Here: Where You Stand

For the leader who suspects they should be doing something about AI and does not yet know where to begin. Start with an honest read on where your organization actually stands.

2. AI Fundamentals & Vocabulary

What these tools are, what they can and cannot do, and the language you need to read a proposal critically or hold a vendor to an answer.

3. Prompting & Everyday Use

Practical technique for the people who already have access to the tools and want to get better, safer, and faster results from them.

6 Techniques for Effective Prompting

6 Techniques for Effective Prompting

Six before-and-after prompt pairs that show exactly what changes when a vague request becomes a specific one.

Download Resource
10 Ways to Use AI in Your Daily Life

10 Ways to Use AI in Your Daily Life

Creative ideas for AI use outside the workplace, where the stakes are low and the confidence gets built.

Download Resource
25 High-Value Prompt Patterns

25 High-Value Prompt Patterns

Twenty-five ready-to-run prompts spanning analysis, drafting, review, planning, and decision support.

Download Resource
30 Helpful AI Links

30 Helpful AI Links

A curated guide to thirty external courses, prompt libraries, and role guides, each with a note on who it actually suits.

Download Resource
AI Prompt Examples by Role

AI Prompt Examples by Role

Customizable prompt templates for customer service, administration, healthcare, retail, finance, and field operations.

Download Resource
Anatomy of a Great Prompt

Anatomy of a Great Prompt

One strong prompt pulled apart and labelled component by component, with a build-your-own section.

Download Resource
Claude Prompt Shortcuts

Claude Prompt Shortcuts

One hundred short prefixes you type at the front of a message to steer how Claude answers, grouped into ten categories from writing to research.

Download Resource
Format Control Cheat Sheet

Format Control Cheat Sheet

Two columns: the output shape you want and the words that produce it. Built for the edge of a monitor.

Download Resource
Output Format Cookbook

Output Format Cookbook

Ready-made instructions for getting tables, structured summaries, and clean paste-ready output back.

Download Resource
Persona Design Worksheet

Persona Design Worksheet

Design a reusable AI persona so a whole team gets consistent output without everyone learning to prompt.

Download Resource
Prompt Improvement Flowchart

Prompt Improvement Flowchart

A decision tree for fixing a disappointing answer: diagnose the symptom, then change one thing.

Download Resource
Prompt Troubleshooting Guide

Prompt Troubleshooting Guide

The recurring prompting problems, their underlying causes, and the fixes that stick.

Download Resource
The CHECK Framework

The CHECK Framework

A five-step human-in-the-loop verification discipline you can run on any AI response in under sixty seconds.

Download Resource
The CRAFT and CHECK Frameworks

The CRAFT and CHECK Frameworks

Two practical mnemonics that anchor everyday AI use: better prompts in, verified answers out.

Download Resource
The Prompt Pattern Library

The Prompt Pattern Library

Eight reusable prompt structures that transfer to work you have not encountered yet.

Download Resource
The Tics That Give ChatGPT Away

The Tics That Give ChatGPT Away

Seven habits that make AI writing obvious, and one copy-and-paste instruction that switches all of them off.

Download Resource
Voice Preservation Checklist

Voice Preservation Checklist

How to use AI to write without losing the way you sound, plus the writing you should never delegate.

Download Resource

4. Policy, Governance & Responsible Use

For whoever has been handed the question of what the rules should be. Frame the decisions first, then write the document that records them.

7 Governance Mistakes That Create Shadow AI

7 Governance Mistakes That Create Shadow AI

How well-intentioned rules push AI usage somewhere you cannot see it, and how to find out how much of it you already have.

Download Resource
Agent Design Canvas

Agent Design Canvas

Scope an agent before it is built, including the non-goals section teams skip and later regret.

Download Resource
AI Governance Canvas

AI Governance Canvas

Map your whole governance position on one landscape page in a single working session.

Download Resource
AI Governance Checklist

AI Governance Checklist

A quarterly test of whether governance exists in practice, written as observable conditions.

Download Resource
AI Governance Starter Guide

AI Governance Starter Guide

Eight questions to answer before you write an AI use policy, plus the governance stack and the policy test.

Download Resource
AI Guardrails for Agents

AI Guardrails for Agents

Six controls for software that acts rather than advises, including the one most people never test.

Download Resource
AI Hallucinations

AI Hallucinations

Why fabrication happens, where it concentrates, and a detection routine scaled to the stakes.

Download Resource
AI Policy Drafting Worksheet

AI Policy Drafting Worksheet

The single-page working session that settles the decisions your policy template will record.

Download Resource
AI Policy Is Not AI Adoption

AI Policy Is Not AI Adoption

Why the organizations that feel most prepared are often the least ready, and the six layers routinely treated as one.

Download Resource
AI Use Policy Starter Kit

AI Use Policy Starter Kit

A fill-in-the-blank template with ten sections, suggested language, an acknowledgment page, and a printable verification check.

Download Resource
Data Classification Guide

Data Classification Guide

Map your own data categories against permission levels and name who approves each one.

Download Resource
Human-in-the-Loop

Human-in-the-Loop

Where human judgment still matters, three levels of stakes, and what review actually has to mean at each one.

Download Resource
Integration Security Review

Integration Security Review

The security questions to put to a vendor before connecting anything to your systems.

Download Resource
Safe AI Integration Checklist

Safe AI Integration Checklist

What has to be true before an AI tool touches a live workflow, including how to roll it back.

Download Resource
The AI Operating Handbook

The AI Operating Handbook

How AI actually runs day to day once the policy exists: routines, decision rights, and rhythm.

Download Resource
The Anatomy of a Practical AI Use Policy

The Anatomy of a Practical AI Use Policy

Twelve components, what each one has to accomplish, and the common weakness that makes each one fail.

Download Resource
What Not to Put Into AI

What Not to Put Into AI

A one-page data rule for everyone who uses these tools. Print it and put it where people can see it.

Download Resource
Who Owns AI Governance?

Who Owns AI Governance?

Seven groups, seven different responsibilities, and the assumption that everybody else owns AI.

Download Resource

5. Leading People Through Change

The human half of AI adoption, built by a licensed clinical social worker. What to say, what not to say, and what your people need from you.

6. Buying, Measuring & Proving Value

For the person who has to justify the spending, before or after. Purchase discipline, measurement that survives scrutiny, and board-level questions.

7. For Mission-Driven Organizations

Sector guidance for nonprofits, foundations, and public-benefit organizations that hold information about the people they serve.

Insights

New Thinking, Every Week

Guides tell you what to do. Our weekly writing covers what is changing in AI, why adoption stalls, and the questions leaders keep running into along the way.

Read Our Insights